SOHO BOUTIQUE – Shipping Policy

Welcome to SOHO BOUTIQUE!

We’re excited to bring our collection of clothing, ethnic wear, footwear, jewellery, lingerie, and kidswear right to your doorstep. Please read our Shipping Policy carefully before placing your order.

🚚 Order Processing

All confirmed orders are processed within 2–5 business days after successful payment.

Orders placed on Sundays or public holidays will be processed on the next working day.

You will receive an order confirmation once your purchase has been successfully placed.

We always aim to dispatch orders as quickly as possible while maintaining strict quality checks on every item.

📦 Delivery Time

• Delivery timelines vary based on your location and courier partner.

•Typically, orders are delivered within:

•3–7 business days for metro cities

•7–10 business days for other locations

•Once shipped, you will receive an SMS or email with your tracking details, so you can follow your order’s journey.

⚠️ Please note: Delivery delays may occur due to weather conditions, courier issues, or unforeseen logistics challenges. We appreciate your patience in such cases.

💰 Shipping Charges

Shipping charges (if applicable) will be mentioned at checkout before you make payment.

Occasionally, we offer free shipping promotions, which will be clearly indicated on our website or social media channels.

📦 Order Tracking

Once your order is dispatched, you’ll receive:

• A tracking number, and • A tracking link via SMS or email.

You can use this link to check real-time delivery updates from our courier partners.

⚠️ Delivery Issues

If your package is:

•Marked as delivered but not received,

•Damaged in transit, or

•Delayed beyond the expected delivery window,

please contact us immediately at sohoboutique.official@gmail.com or WhatsApp us at +91-7208034849.

We’ll coordinate with the courier partner to resolve the issue promptly.

🚫 Undelivered / Returned Packages

In case a package is returned to us due to:

•Incorrect shipping address,

•Repeated delivery attempts, or

•Refusal to accept delivery,

the customer will be responsible for reshipping charges if the item needs to be resent.

🌍 International Shipping (if applicable)

At the moment, SOHO BOUTIQUE primarily ships within India.
For international orders, please contact us directly before placing your order to confirm availability and shipping options.

⚖️ Disclaimer

• SOHO BOUTIQUE is not liable for delays or losses caused by courier companies, customs, or force majeure events.

•All shipping timelines provided are estimated and not guaranteed.

📞 Contact Us

Email: sohoboutique.official@gmail.com
Phone/WhatsApp: +91-7208034849
Hours: Monday – Saturday, 10 AM – 7 PM